Selling Skills

“We buy people first; then we buy their products and services.”

The most important people in every Organization are the front-line people who interact with customers. Front-line employees create perceptions by which the Entire Company is judged.

Just being equipped in routine “Selling skills” is no longer enough, the sales person needs something more to have that cutting edge.

Program Contents :

  • Building instant rapport

  • Verbal and non-verbal communication

  • Empathic and power presentations

  • Strategies to influence and persuade

  • Positive mental attitude

  • Questioning skills

  • Belief in self and the products

  • Emotional states

  • Self-discipline

  • Mirroring

  • Strategy & Action Plan

Payoffs :

  • Upon completion of this program participants will be able to:

  • Put the customer in a receptive frame of mind

  • Warm up indifferent or even hostile prospects

  • Deal with rejections and discouragement

  • Identify and overcome negative beliefs that block sales success

Duration : One Day

  • Contents will be customized as per the needs of the client